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Where Can IB Diploma Students Check Re-marking and Enquiry Upon Results Rules?

Did you know? An IB Diploma Programme candidate who wants an examination re-mark should start with the International Baccalaureate’s official assessment FAQ and their school’s DP coordinator. The process is called an enquiry upon results (EUR). Only the school can submit the request; candidates and parents cannot send a re-mark application directly to the IB.

Check the examination session, subject, request deadline, service category, fee and consent with your coordinator. The IB explains that a re-mark may raise or lower a subject grade, so written candidate or guardian consent is required. An enquiry is not a promise that a grade will change.

If the result affects a university offer, read the university’s actual conditions while the school checks the enquiry. The IB transcript FAQ says the IB sends updated transcripts to institutions that previously received them when grades change. Still tell your university about a time-sensitive issue through its instructed admissions channel.

Find the right IB results answer

Official sources · Practical checks · Your next action

Choose the official source

Your questionOfficial sourceWhat to check
Who submits a re-mark?IB: Assessment FAQCoordinator-only process, possible grade decrease and consent
How do students view their results?IB: Getting ResultsCandidate access and coordinator responsibilities
Can a changed grade reach a university?IB: Transcripts FAQUpdated official transcripts after a grade change
What if access details are missing?IB: Candidate Website AccessCurrent session login and the school’s role
Use your examination session and the school coordinator’s current enquiry deadline.

Back to contents · Next: practical checks

How families can approach the decision

Contact the coordinator before discussing a fee

Ask for the exact EUR service available for the assessment component, the school’s last date for submitting it, the applicable charge and any forms needed. The official IB FAQ says enquiries are not free and that the coordinator must explain the fee. The detail can depend on examination session and service, so avoid an undated price posted in an online group.

If the candidate completed exams at an IB World School in Singapore, the DP or CP coordinator is the correct first contact. Changing schools after graduation does not turn the candidate into a direct IB re-mark applicant; ask the examining school for the procedure.

Understand that a re-mark can change the grade in either direction

A low margin above a boundary can be just as relevant to the decision as a small gap below the next boundary. The IB may make detailed scaled-mark and grade-boundary information available through the candidate website, at the coordinator’s discretion. Look at the actual evidence rather than treating every result below a hoped-for grade as an error.

The candidate or guardian must give written consent because a grade can go down as well as up. Make that decision knowing how either outcome could affect a university condition or an IB Diploma award. Ask the school which other review or return-of-work services apply to the specific subject.

Keep university deadlines on a separate clock

Universities determine what they will do if examination results are under review. If a programme has a conditional offer, record the course, offer requirement and evidence deadline. Contact admissions through its official applicant portal and ask how it handles a pending EUR; do not assume that a re-mark request extends an offer deadline.

The IB says changed grades appear on the candidate website after completion. For universities already sent official transcripts, the IB explains that it issues an updated transcript without a new student order. This does not remove the need to communicate with a university whose selection deadline is approaching.

Protect your candidate details

Candidate login credentials come through the coordinator. The IB cautions students not to share their personal codes or PINs with universities. Official transcript delivery is the proper evidence route; a forwarded screenshot may not meet an institution’s policy.

If the school cannot find a login or the candidate has left, start with that school’s current coordinator rather than trying to obtain access through an unofficial website. The school remains the operational contact for your examination record.

Previous: sources · Back to contents

Your next step

Email your coordinator the subject, examination session and the precise result you want reviewed. Ask for the available EUR category, fee, written-consent requirement and deadline. Check the university condition separately if the answer could change an offer.

For the different task of sending official scores, use the IB university-transcript source guide. For the broader Singapore education pathway, visit Singapore School Pathways and Calendar.

Related source guides from this batch

Cambridge IGCSE private-candidate registration · SAT testing accommodations · IELTS Academic versus IELTS for UKVI

Back to contents · Official sources reviewed: 17 October 2026. Check rules for your examination session.

Explore the connected learning guides

Choose the question that brought you here. Open one useful guide, try a small task, and stop when you have what you need.

Take one question further

The same learning habit can travel across subjects, while each subject keeps its own methods. These routes help you notice a difficulty, understand one part of it, and return to something you can do.

A word is familiar, but using it is difficult.

Move from recognising a word to retrieving it in a new context. Understand vocabulary plateaus.

Try it without the guide: Choose one word you already know. Close the guide and use it in a new sentence. Explain why it fits; try another context tomorrow.

A piece of writing has ideas, but the reader loses the thread.

Make the order of events and the links between sentences clear. Explore composition writing.

Try it without the guide: Choose one short paragraph. Read the relevant explanation, close it, and revise the paragraph. Ask someone to tell you what happened and why.

The Mathematics seems familiar, but marks still disappear.

Find the first point where the working stops being reliable. Find Secondary 4 A-Math mark leakage.

Try it without the guide: For a Secondary 4 A-Math question you have attempted, locate the first uncertain line. Repair that step, then try a comparable question without the worked answer.

A Science fact is remembered, but the explanation is incomplete.

Connect the evidence to a scientific idea and the resulting change. Follow the Primary Science learning route.

Try it without the guide: Choose a familiar Primary Science example. Explain the evidence, the idea and the result without notes. Then change one condition and explain your prediction.

Two accounts of the world seem to disagree.

Check the question, source, date and evidence before combining claims. Explore the World Knowledge research library.

Try it without the guide: Take one claim. Find the source best placed to support it, note its date, and state what remains uncertain. Return to your original question.

There is plenty of help, but independence is hard to see.

Check what the learner can understand and do after support is removed. Understand how education works.

Try it without the guide: Choose one small task the child has practised. Agree on a calm, brief attempt without prompts. Use what happens to choose one next step, then stop.

For the structure behind these connections, read the eduKateSingapore runtime manifest and the eduKate ecosystem boot contract. The reader map describes public navigation; those manifests preserve the wider ownership and return rules.

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