Use NTU’s Certification Letters page to find the correct request route for proof of student status. The page covers undergraduate and graduate programmes and distinguishes current students, current-year graduates, past graduates and other student categories.
NTU directs current students and current-year graduates to its One Stop Portal. Past graduates follow a separate service-desk route, while withdrawn full-time students and inbound non-graduating students have separate email instructions. Part-time bachelor’s students are directed to their school. Choose the category that matches your present record.
Before requesting a letter, ask the receiving organisation what it needs the document to confirm. Proof of current enrolment, completion of requirements and degree conferment answer different questions. Your next step is to match the requested statement to NTU’s applicable category and timing instructions.
Find your next step
Official sources at a glance
| Task | Official source | What to check |
|---|---|---|
| Choose the request route | NTU Certification Letters | Student category and submission route |
| Find wider student services | NTU One Stop student services | Official service information |
Contents · Next: practical checks
Practical checks before you act
Identify the statement you need
Write one sentence describing the purpose: for example, an organisation wants confirmation that you are currently studying. Ask the recipient for its required wording and submission method. This reduces the chance of requesting a document that is official but does not answer the recipient’s question.
Use the correct student category
Check your status before selecting the request route. Someone awaiting conferment may have a different document need from someone already awarded a degree. If the categories do not clearly fit, ask the office named on NTU’s page which route applies.
Allow for the record to be ready
NTU’s page gives specific timing conditions for letters about completion and conferment. Read the condition for your programme rather than guessing from the date of your final examination. If your recipient has a deadline, ask whether a different available document would meet its immediate need.
Check the letter before submitting it
Review the name, programme and statement on the issued letter. If anything appears incorrect, seek clarification before sending it onward. Keep a copy of the recipient’s instructions so you can check that the final document meets them.
Previous: official sources · Contents · Next: your next step
Your next step
Confirm the recipient’s required statement, then use the student-category route on NTU’s Certification Letters page.
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Official sources reviewed: 11 October 2026. Recheck current instructions before acting.
